Privacy Policy

Last Updated: 18/04/2026

Welcome to Shiv Vilas Resort, Kota. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

1. Information We Collect

We may collect the following types of information:

• Personal details such as name, phone number, and email address
• Booking and reservation details
• Payment-related information (processed securely via third-party gateways)
• Website usage data (cookies, IP address, browser type)

2. How We Use Your Information

Your information is used for:

• Processing bookings and reservations
• Providing customer support
• Sending confirmations and updates
• Improving our website and services
• Marketing and promotional communication (with your consent)

3. Cookies Policy

Our website uses cookies to enhance user experience. Cookies help us understand website traffic and improve functionality.

4. Data Protection

We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

5. Third-Party Services

We may use third-party services such as payment gateways, analytics tools, and booking platforms. These services have their own privacy policies.

6. Sharing of Information

We do not sell or rent your personal information. We may share data only when required by law or to provide our services.

7. Your Rights

You have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your data

8. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Shiv Vilas Resort, Kota
Email: info@shivvilasresort.in
Phone: +91-8003896154