Welcome to Shiv Vilas Resort, Kota. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions.
1. Booking & Reservations
All bookings are subject to availability.
Guests must provide accurate personal and contact information at the time of booking.
The resort reserves the right to refuse or cancel bookings at its discretion.
2. Payment Policy
Full or partial payment may be required to confirm a booking.
Payments are processed securely via third-party payment gateways.
Prices are subject to change without prior notice.
3. Cancellation & Refund Policy
Cancellation policies vary depending on the booking type.
Refunds, if applicable, will be processed within a reasonable timeframe.
No-shows may result in full booking charges.
5. Guest Responsibilities
Guests must maintain decorum and respect resort property.
Any damage caused will be charged to the guest.
Illegal activities and misuse of property are strictly prohibited.
6. Use of Website
Users agree not to misuse the website or attempt unauthorized access.
All content on the website is the property of Shiv Vilas Resort.
7. Limitation of Liability
Shiv Vilas Resort shall not be held responsible for:
Loss or damage of personal belongings
Unforeseen circumstances such as natural disasters, government restrictions, or technical failures
8. Privacy
Your use of this website is also governed by our Privacy Policy.
9. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
10. Contact Information
Shiv Vilas Resort, Kota
Email:
info@shivvilasresort.in
Phone: +91-8003896154